TERMS OF SERVICE
Valomarian Metsä (Business ID 3188262‑4)
Puustellintie 7, 99870 Inari
Phone: +358 45 787 091 87
Valomarian Forest – Forest Bathing and Energy Healing Services
1. Nature of the Services
Valomarian Forest's forest bathing and energy healing sessions are wellness‑oriented services designed to support relaxation, grounding, and overall well‑being. They are not healthcare services and do not replace medical treatment, psychological support, or the assessments of licensed healthcare professionals.
Special Notes Regarding Energy Healing
• Energy healing is not a medically verified treatment modality.
• No diagnoses, health claims, or medical advice are given during the session.
• The effects of energy healing vary between individuals, and no specific outcomes can be guaranteed.
• Energy healing does not replace medical treatment or medication.
• The client is responsible for ensuring that the session is suitable for their personal health condition.
2. Limitation of Liability
Clients participate in all services at their own risk.
For forest bathing sessions, clients are strongly encouraged to have their own valid leisure‑time insurance.
Valomarian Forest is not liable for:
• reactions caused by the client's own health condition
• natural conditions or environmental factors during forest bathing
• loss or damage of personal belongings
• decisions or interpretations made by the client during or after the session
The service provider complies with its duty of care and all responsibilities under Finnish consumer protection laws.
3. Health Conditions and Accessibility
Clients must inform the service provider of any illnesses, medications, pregnancy, mental health conditions, or other factors that may affect participation.
For safety reasons, the provider may recommend rescheduling the session.
4. Cancellation Policy (According to Finnish Consumer Protection Law)
• 14+ days before the service → full refund
• 7–13 days before → 50% refund
• Less than 7 days before → no refund
• Sudden illness → rescheduling may be possible on a case‑by‑case basis
Separate conditions apply for corporate clients.
5. Complaints
Complaints must be submitted within a reasonable time after the service.
Unresolved disputes may be referred to the Finnish Consumer Disputes Board.
6. Safety Guidelines
Forest Bathing
• remain with the group
• wear weather‑appropriate clothing
• be aware of slippery terrain, roots, and uneven ground
• inform the guide immediately if you feel unwell
Energy Healing
• the session can be stopped at any time
• relaxation responses and energetic sensations may occur
• in case of strong or concerning reactions, clients are encouraged to contact a healthcare professional
7. Payments and Invoicing
Services must be paid according to Valomarian Forest's instructions.
Unpaid invoices may include a billing fee and statutory interest.
Contact Information
Valomarian Forest
Puustellintie 7
99870 Inari
info@valomarian.com
PRIVACY NOTICE (GDPR)
Valomarian Forest
This Privacy Notice explains how Valomarian Metsä processes client personal data in accordance with the EU General Data Protection Regulation (GDPR).
1. Data Controller
Valomarian Forest
Puustellintie 7
99870 Inari
info@valomarian.com
2. Data We Collect
The following information may be collected for the purpose of providing services:
• name
• contact details (email, phone number)
• booking and payment information
• health information only with the client's explicit consent, when necessary for the safe delivery of the service
3. Purpose of Processing
Personal data is used for:
• booking and delivering the service
• communicating with the client (e.g. booking confirmations)
• fulfilling legal obligations (such as accounting)
Personal data is not used for marketing without the client's explicit consent.
4. Disclosure of Data
Personal data is not shared with third parties unless:
• required by law, or
• the client has given explicit consent.
5. Data Retention
• Personal data is stored only for as long as necessary to provide the service, maintain accounting records, or fulfill legal obligations.
• Health‑related information is deleted at the client's request unless legislation requires otherwise.
6. Client Rights
Clients have the right to:
• access their personal data
• request correction of inaccurate data
• request deletion of data
• restrict processing
• withdraw consent (e.g. for marketing)
• file a complaint with the Data Protection Ombudsman
7. Data Security
Personal data is handled confidentially and protected using appropriate technical and organisational measures.
8. Contact for Privacy Matters
Puustellintie 7, 99870 Inari